Q: How often can I use the Helpline?

A: You can use Helpline services twice in a 12-month period.

Q: How old do you have to be to use the Oklahoma Tobacco Helpline?

A: You must be at least 13 years old to use the Helpline. Nicotine replacement therapy, or NRT (patches, gum or lozenges) is only available to individuals 18 years and older.

Q: How often do Quit Coaches contact me?

A: For those in the Oklahoma Tobacco Helpline’s multiple call program, you and your Quit Coach will schedule your calls to make your quit plan work. Sometimes calls can be weekly and other times every other week. The calls are spaced out to meet your quit plan.

Q: Do you provide support for smokeless tobacco users?

A: Yes. We help people quit using all forms of tobacco, including dip and chew. Want to learn how to quit dipping? Visit our Smokeless Tobacco page to get started.

Q: Do you offer support for vaping?

A: The Helpline is available to assist with that. You can use our services twice in a twelve-month period. Give us a call at 1-800-QUIT NOW or visit OKhelpline.com to learn about our free services.

Q: How long will it take my patches, gum or lozenges to arrive?

A: NRTs can take 10-14 business days to arrive by mail.

Q: Do patches, gum or lozenges arrive separately from my Quit Guide?

A: Yes, NRTs typically arrive separately. They can take 10-14 business days to arrive by mail.

Q: How many weeks of NRT can I receive from the Oklahoma Tobacco Helpline?

A: The Oklahoma Tobacco Helpline offers at least a two-week supply of FREE nicotine patches, gum or lozenges to eligible registered participants.

Q: What is the success rate of using patches, gum or lozenges?

A: Our nicotine replacement therapies are a safe, FDA-approved, proven method of helping break the cycle of addiction. Studies have shown that on their own, NRTs increase your chances for success by up to 70%. When combined with Helpline services and support, your chances of success increase even further.

Q: How do nicotine patches work?

A: Nicotine patches, like other NRTs, deliver small doses of nicotine over a 24-hour period to your system without the toxic chemicals found in tobacco products. They help minimize withdrawal symptoms that occur immediately after quitting.

Q: How old do you have to be to receive patches, gum or lozenges from the Oklahoma Tobacco Helpline?

A: You must be 18 or older to qualify for NRTs through the Helpline.

Q: What is the best way to quit smoking?

A: There is no one way to quit smoking. Everyone’s quit attempt is unique to them. However, working with an Oklahoma Tobacco Helpline Quit Coach, combined with approved nicotine replacement therapy can double your odds of quitting. Outside support helps too. Learn how support from the people around you increases your chances of success.

Q: Can I quit cold turkey?

A: Quitting cold turkey is possible. The success rate of those quitting cold turkey is 5% versus 24% among those enrolled in the Oklahoma Tobacco Helpline’s single call program and 41% among those receiving the Helpline’s most intensive services.

Q: How long does it take for nicotine withdrawals to go away?

A: Nicotine withdrawals usually hit their peak within the first three days of quitting and can last up to two weeks. Visit the 5 Tips to Stay Tobacco Free page for tips and tricks to stay tobacco-free after quitting.

Q: What happens to your body when you quit smoking?

The short answer? Great things! For example, within 20 minutes of quitting, your heart rate and blood pressure drop. Check out the Quit Smoking Timeline to see what happens next.

Q: I’m deaf. How can I use the Helpline?

A: The Helpline offers a TTY (Text Telephone) option for people who are deaf, hard-of-hearing or speech-impaired. Our TTY number is 1-877-777-6534.

Q: How can I download or receive free materials to promote quitting?

A: Downloadable Oklahoma Tobacco Helpline materials are available here. To order FREE promotional materials, click here to create an account. Promotional orders are only shipped to addresses in Oklahoma. For out-of-state orders, click here for free resources.

Q: How can I help my friends and loved ones quit tobacco?

A: Support from friends, family and loved ones is a key factor in helping someone quit.  Click here to learn how you can show your support.

Q: I am hosting an event and want to have an OTH representative there – who do I contact?

A: Please submit your inquiry here and a Helpline representative will follow up with information tailored to your request.